Position: Shop Supervisor. (Duty-Free Shop) They plan to expand their business to Macau, Hong Kong, and Singapore. The Macau shop would be at the first stage for their expansion.
Primary Responsibilities Include: ， Accountable for total shop results to include top line sales, improving customer transactions, average dollar sale, and loyalty programs, while ensuring the highest level of customer service is maintained and the priority at all times. ， Maintains and enforces high standards of personal image and style in compliance with corporate guidelines. ， Handles difficult customer service issues and concerns to the satisfaction of the customer. ， Enthusiastically executes events, promotions, and contests, while maintaining core business, with total support from staff members. ， Conducts effective sales meetings as approved by Headquarter Sales Director. ， Responsible for hiring decisions in assigned store, maintaining a full staff of management and sales associates at all times. ， Ensure newly hired employees are fully oriented and train using corporate training materials. ， Responsible for intelligent and expedient application of in-shop customer adjustments, exchanges, and returns. ， Is acutely aware of expense control, and monitors all expense related activities in compliance with direction. ， Controls cash deposits in compliance with company policies and procedures. ， Adheres to and enforces all Loss Prevention policies and procedures. ， Responsible for accurate input of information into the register to ensure adequate stock flow. ， Ensures back stock is rotated
Work Location: Macau, China
If you are still interested, please send me your most updated resum in MS word format.